Data Protection Policy

Ck99 Privacy Policy

Your personal information matters to us. This section transparently explains how ck99 collects your data, what it is used for, and how it is kept secure.

Last Updated: January 1, 2026
256-bit SSL Encryption
0 Sold to Third Parties
24/7 Data Monitoring
GDPR Compliance Standards
1

Introduction

Welcome to ck99. This Privacy Policy explains how ck99 collects, uses, stores, and protects the personal information of platform users. By using our services, you agree to this Privacy Policy.

Ck99 believes that protecting user privacy is a fundamental responsibility. We never collect your data unnecessarily, and any data we do collect is used only for its stated purpose.

ck99's Privacy Policy is built in accordance with international data protection standards. Your information is never sold to third parties.

This policy applies to users of the https://ck99.vin website and the ck99 mobile application. If you have any questions, please contact our support team.

2

What Information We Collect

Ck99 collects certain information in order to provide its services. The types of data collected and the reasons for collection are detailed below.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID Account Verification & KYC
Contact Information Mobile number, email Account Registration & Communication
Financial Information Mobile banking number Deposit & Withdrawal Process
Device Information IP address, browser, OS Security & Fraud Prevention
Gaming Information Bet history, game logs Service Improvement & Regulatory Compliance

Ck99 never automatically stores passwords or full payment card numbers. Sensitive information is handled exclusively through encrypted methods.

3

How Your Information Is Used

Ck99 uses collected data for the purposes outlined below. We always follow a data minimization principle — only what is necessary is used.

  • Account Management: To complete registration, verify logins, and ensure account security.
  • Transaction Processing: To process deposits and withdrawals and maintain transaction history.
  • Customer Support: To resolve your questions or complaints quickly.
  • Security: To detect and prevent fraud, hacking, and suspicious activity.
  • Personalized Experience: To show you relevant promotions and offers based on your preferences.
  • Legal Compliance: To comply with regulatory requirements.
  • Service Improvement: To improve platform performance and usability.

Ck99 never transfers your personal information to external companies for marketing purposes. You can opt out of any marketing communications at any time.

4

Data Sharing & Disclosure

Ck99 does not sell your personal information to third parties. In certain circumstances, limited data may be shared as outlined in this policy.

  • Payment Processor: Information required to process transactions via bKash, Nagad, or Rocket is shared with those partners. Each of these partners operates under its own privacy policy.
  • Legal Obligations: Information may be disclosed in response to court orders, government directives, or law enforcement investigations.
  • Fraud Prevention: Information may be shared with financial intelligence agencies to help prevent suspicious financial activity.
  • Technology Service Provider: Minimal data may be shared with trusted technology partners for server hosting, analytics, and security services.

All third parties with whom data is shared are bound by a confidentiality agreement with ck99 and may only use the information received for the specified purpose.

5

Cookie Policy

Ck99's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve the quality of our services.

  • Essential Cookies: To protect login sessions and ensure site security. Disabling these will prevent the site from functioning properly.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze and improve site usage. These do not personally identify you.
  • Marketing Cookies: To show you relevant offers and promotions. You may opt out of these at any time.

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features on ck99.

6

Data Security Measures

Ck99 employs the highest technical and organizational measures to protect your data. Our security framework adheres to industry-leading standards.

  • 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
  • Database Encryption: Stored sensitive data is kept in encrypted format.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Server-level intrusion prevention measures.
  • Regular Security Audits: Periodic security audits conducted by third parties.
  • Staff Training: All ck99 staff are trained in data protection practices.

In the event of a security breach, ck99 will notify affected users within 72 hours and take prompt remedial action.

7

Your Rights

Under ck99's Privacy Policy, you have the following rights. Contact our support team to exercise any of these rights.

Your Data Rights

As a ck99 user, you have full control over your personal information.

Right of Access

You may request a summary of the personal information ck99 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be temporarily restricted.

Right to Portability

You can request your data in a portable format (CSV/JSON).

Right to Object

You may object to your data being used for marketing or profiling purposes.

8

Data Retention Period

Ck99 does not retain your data longer than necessary. Different types of information are subject to different retention periods.

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 5 years to meet legal requirements.
  • Communication History: Customer service records are retained for up to 2 years.
  • Log File: Security logs are retained for up to 1 year.
  • KYC documents: Verified documents are retained for up to 5 years after account closure.

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified in any way.

9

Protection of Minors

Ck99's services are intended for users aged 18 and above. ck99 does not knowingly collect information from minors.

If we become aware that a minor has registered on ck99, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian suspects their child is using ck99, please contact our support team immediately. We will take prompt action.

10

Policy Updates

Ck99 may update this Privacy Policy as needed. If significant changes are made, we will notify you through the following channels.

  • A notice will be displayed on the website homepage.
  • SMS notifications sent to your registered mobile number.
  • Alerts delivered via app notifications.
  • The date of the change will be displayed at the top of the page.

Continued use of ck99 after a policy change will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

11

Contact Us

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact ck99's Data Protection team.

We typically respond to all privacy-related requests within 2–5 business days. For urgent matters, please use our 24/7 live chat support.

Why ck99's Privacy Practices Can Be Trusted

Find out what sets ck99's data protection practices apart from the rest.

End-to-End Encryption

Every transaction and piece of personal information on ck99 is protected by bank-grade 256-bit SSL encryption. No third party can access this information.

Zero Data Sale Policy

Ck99 never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

KYC Verification

Ck99's rigorous KYC process ensures that only verified adults can participate on the platform, keeping your account safe from unauthorized access.

Minimal Data Collection

Ck99 collects only the minimum information needed to deliver our services. We do not request or retain data beyond what is necessary.

Transparent Data Usage

Ck99 is always transparent about where and how your data is used. There are no hidden processes — what we say is what we do.

Regular Security Audits

The ck99 platform undergoes independent third-party security audits multiple times a year to identify and address potential vulnerabilities.

Privacy FAQs

Answers to the most frequently asked privacy questions from ck99 users.

No, never. Under ck99's zero data-sale policy, your personal information is never sold to any third party. Your data is used solely to improve your experience and keep your account secure.

ck99 uses bank-grade 256-bit SSL encryption. All data is stored on encrypted servers and undergoes regular security audits. Your information is protected to the highest standard.

Yes, in certain circumstances you may request the deletion of your data. However, transaction records must be retained for a legally required period. Contact our support team for more details.

ck99 may reach out to you about relevant offers and promotions. However, you can opt out of marketing communications at any time by contacting our support team. Important account-related messages will always be sent regardless.

In the event of a security breach, ck99 will notify affected users within 72 hours. We will take immediate remedial action and make every effort to minimize any harm caused.

Play safe, enjoy with peace of mind

Your data is fully secure at ck99. Join today and enjoy gaming on a platform you can trust.

বাংলা